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Frequently Asked Questions

Things we get asked a lot

The Australian Tax Office (ATO) aims to process most electronically lodged tax returns within 12 business days.

If you are unable to lodge electronically and submit a paper tax return instead, processing may take up to 50 days

Your tax refund will be deposited directly into the bank account you nominated when lodging your tax return.

Australian financial year runs from 1 July to 30 June of the following year.

For example, the 2025 financial year covers the period from 1 July 2024 to 30 June 2025. Any income earned during this time should be reported in your 2025 tax return.

You can start lodging your tax return from 1 July, and the standard deadline is 31 October.

For example, for the 2025 tax return, you must lodge by 31 October 2025.

Please note: lodging after the deadline may result in penalties imposed by the ATO.

No worries — we can assist you with lodging any overdue tax returns and help you get back on track with the ATO.